Soheir Farag Swimming Academy — a women-only sports school — wanted to grow its reach and impact in the competitive fitness sector. When I first joined, the academy was facing:
Low enrollment and inconsistent lead flow
Weak customer retention and minimal community engagement
Limited brand awareness beyond its existing clientele
Operations limited to 6 branches, with no expansion roadmap
Project Objectives
Build a scalable marketing system for lead generation and retention
Create a consistent, engaging brand voice across social platforms
Reduce cost per lead through optimized paid campaigns
Empower the founder to manage in-house content while retaining strategic oversight
Support expansion into new locations through brand visibility and inbound leads
The Strategy
1. Full Marketing Ownership (First 2 Years)
Built the academy’s digital content presence from scratch
Created brand-aligned messaging and social strategy
Managed video scripting and UGC structure for authentic content
Ran performance-focused ad campaigns targeting engagement and sign-ups
Created systems and templates the team could later own internally
2. Strategic Support & Media Buying (Ongoing)
Transitioned to a consulting and paid media role as the team matured
Continued managing high-performing campaigns via Meta Business Suite and TikTok Ads Manager
Built retargeting flows and audience funnels to nurture cold and warm traffic
Focused on optimizing lead quality and cost efficiency
Results
Brand Growth & Content Wins
Organic videos regularly surpassed 500K views; some exceeded 1M
One campaign alone reached 836,000+ people and earned 28,000+ interactions
Engagement-based content consistently funneled warm leads into conversions
Lead Generation & Paid Ads
Monthly ad spend ranged from 1K–10K EGP
Reduced CPL from ~5 EGP to as low as 0.8 EGP
Retargeting and direct call-to-action ads led to more qualified inquiries
Business Expansion
Academy grew from 6 to 9 branches
Significant increase in staffing — more coaches hired
Improved customer retention through consistent messaging and brand trust
Key Takeaways
Marketing systems drive scale: A strong content + paid ads combo supported multi-branch growth.
Retention is a brand game: Clear messaging and relatable content fostered loyalty and trust.
Empowered teams win: By building foundational assets, the founder could confidently take control of day-to-day content.
Lean, optimized ad spend works: Strategic targeting and content alignment dramatically improved cost efficiency.
My Contribution
As the Lead Marketing Strategist and Performance Marketer, I:
Built the full content and media strategy for the first 2 years
Structured UGC and trained the founder on execution
Managed all paid ads and creative direction
Transitioned into an advisory and performance optimization role
Helped guide the brand from local reach to regional recognition